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Travel FAQ

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Monday - Friday: 7:30am - 4pm Pacific
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What are Seshday Trips?

Seshday Trips are unique experiences curated by our team of active trip experts. We partner with some of the best tour operators on the planet to deliver Seshday members truly amazing deals on trips to iconic adventure trip destinations around the globe.

How does Seshday offer such great discounts on a trip?

Simply put, our adventure trip experts are good at what they do. They work directly with expert guide services around the globe and negotiate deals you can’t find anywhere else. Because our member community is full of surfing and adventure enthusiasts, many of the best adventure tour operators are eager to feature their trips on Seshday – so everyone wins.

What is the "Compare at" price?

In many cases, our trip experts will source deals directly with local guide companies. Most large tour operators often add a significant price markup without altering the trip itinerary. By going direct to local operators, Seshday helps you find high quality trips at affordable prices.

Booking your Trip

When you decide to book a trip on Seshday, select a date range that fits your schedule and click ‘book now.’ Then you can add additional travellers to the reservation and review the booking information prior to checkout. Make sure you read through our terms of service and agree to our cancelation policy prior before you submit the order. Our member support team is happy to assist you with the booking process. Feel free to email us at trips@seshday.com or give us a call at 1 877.881.9438.

What if I need to cancel or modify a reservation?

We are able to cancel or modify reservations within 72 hours of your purchase. After that time period, any cancellations, modifications, or refunds will only be granted at the discretion of the tour operator involved. Cancellation processing fees may apply. Please be sure to contact trips@seshday.com if you need assistance or have any questions regarding our policy. For more information on our Travel Cancelation Policy, please Click Here.

Is payment required in full at the time of booking?

Yes. You are required to pay the amount of the trip in order to book your reservation.

Can I contact the tour operator directly with questions about the trip?

Typically our in-house trip specialists will be able to provide you all information you need to know to book your trip plans. Please email trips@seshday.com or dial 1 877.881.9438. If we are unable to answer your questions, we’re happy to put you in touch directly with the tour operator.

How do I know if a tour operator is safe and professional?

Seshday is committed to working exclusively with qualified, professional, socially responsible tour operators. We have strict policy standards in place to ensure that every trip experience you’ll find on Seshday is organized by a reputable guide service. You can find customer testimonials and general information about the tour operators by viewing “Your Guides” on the itinerary detail page.

Should I purchase travel insurance? If so, do you have a recommended provider?

We highly recommend purchasing travel insurance for all trips. Travel insurance allows you to seek reimbursement if you are forced to cancel your trip for unforeseeable reasons, or if you need to cover medical help, emergency transport, and/or theft or accidental damage while traveling. Seshday has partnered with World Nomads to offer flexible, best-in-class insurance options tailored to your specific needs. Instant quotes available here: https://www.worldnomads.com/travel-insurance/lovedby/seshday

Can gift certificates be used for a trip?

Yes! All gift certificates can be applied toward trip, and they are a great way to buy a trip for someone else.

Trip Member Support

More questions? Email trips@seshday.com or dial 1 877-881-9438.

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